Terms of Service

Last updated: 6 September 2026

1. AGREEMENT

These Terms of Service (the "Terms") govern your use of the website at northloopai.com (the "Site"), operated by NorthLoop AI LLC, an Illinois limited liability company ("we", "us", "our").

By accessing or using the Site you agree to these Terms. If you do not agree, do not use the Site.

These Terms apply to the Site only. Each of our mobile applications is governed by its own terms of use, which are provided in its App Store listing and inside the app itself.

2. USE OF THE SITE

The Site is provided for general information about NorthLoop AI, our products and our services. Subject to these Terms, you may view the Site and its content for your personal or internal business purposes.

You agree not to: use the Site for any unlawful purpose; interfere with, disrupt or attempt to gain unauthorised access to the Site or to any system or network connected to it; circumvent any security or access-control mechanism; use automated means to scrape, harvest or bulk-download content from the Site other than by search engines operating under normal conditions; submit anything through the Site that is false, misleading, defamatory, infringing or malicious, or that contains software viruses or other harmful code; or impersonate any person or misrepresent your affiliation with any person or organisation.

3. CONTACT FORM AND SUBMISSIONS

If you contact us through the Site, you agree to provide accurate information.

Anything you send us through the contact form or by email is treated as non-confidential unless we have agreed otherwise in writing before you send it. Please do not send us trade secrets or other confidential material until a non-disclosure agreement is in place.

We are under no obligation to respond to any submission or to enter into any engagement as a result of it. We may retain submissions as described in our Privacy Policy.

Feedback. If you send us suggestions, ideas or other feedback about the Site, our products or our services, you grant us a perpetual, irrevocable, worldwide, royalty-free and fully sublicensable licence to use, reproduce, modify and exploit that feedback for any purpose, without obligation, attribution or compensation to you.

4. INFORMATION ON THE SITE

Content on the Site is provided for general information only and does not constitute professional, legal, financial or technical advice. Figures describing our products, users, reach or results are approximate, reflect the state of our business at the time they were published, and may change without notice.

Nothing on the Site constitutes an offer to provide services on particular terms. Any engagement between you and us is governed by a separate written agreement.

5. INTELLECTUAL PROPERTY

The Site and its content, including the NorthLoop name and mark, logos, text, design, graphics, software and the selection and arrangement of the foregoing, are owned by us or our licensors and are protected by copyright, trademark and other laws. Except as expressly permitted in these Terms, you may not copy, modify, distribute, display, perform, republish or create derivative works from any part of the Site without our prior written consent.

Apple, App Store, Google and Google Play are trademarks of their respective owners. Their appearance on the Site does not imply any endorsement of us by them.

All rights not expressly granted are reserved.

6. THIRD-PARTY LINKS AND SERVICES

The Site links to third-party websites and services, including app stores and social networks. We do not control those sites and services, we are not responsible for their content or practices, and a link is not an endorsement. Your use of them is governed by their own terms and policies.

7. AVAILABILITY AND CHANGES

We may add, modify, suspend or discontinue any part of the Site at any time without notice or liability. We do not warrant that the Site will be available without interruption or free of errors.

8. DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SITE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. WE EXPRESSLY DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL MEET YOUR REQUIREMENTS, THAT IT WILL OPERATE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

9. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE OR OUR OFFICERS, MEMBERS, EMPLOYEES, AGENTS OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA OR GOODWILL, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR ANY OTHER THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SITE WILL NOT EXCEED ONE HUNDRED UNITED STATES DOLLARS (US$100.00).

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation. If you are a consumer, you retain all mandatory rights available to you under the consumer protection law of your country of residence, and nothing in these Terms affects those rights.

10. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify, defend and hold harmless NorthLoop AI LLC and its officers, members, employees and agents from and against any claims, liabilities, damages, losses and expenses, including reasonable legal fees, arising out of or connected with your breach of these Terms, your misuse of the Site, or your violation of any law or of the rights of any third party. This Section does not apply where prohibited by law.

11. GOVERNING LAW AND VENUE

These Terms and any dispute arising out of them are governed by the laws of the State of Illinois, United States, without regard to its conflict of law rules. The state and federal courts located in the State of Illinois shall have exclusive jurisdiction over any such dispute, and you consent to their personal jurisdiction.

If you are a consumer resident in the European Union, the United Kingdom or another jurisdiction whose law entitles you to the protection of the mandatory rules of your country of residence, or to bring proceedings in your local courts, those entitlements are unaffected by this Section.

12. CHANGES TO THESE TERMS

We may update these Terms from time to time. Where a change is material, we will update the date at the top of this page. Changes take effect when posted unless stated otherwise, and your continued use of the Site after that time constitutes acceptance. If you do not agree to the updated Terms, you must stop using the Site.

13. GENERAL

Entire agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Site and supersede all prior understandings on that subject.

Severability. If any provision is held unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will remain in full force.

No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition or sale of assets.

Notices. Notices to us should be sent to info@northloopai.com.

Headings. Headings are for convenience only and do not affect interpretation.

14. CONTACT

NorthLoop AI LLC info@northloopai.com